Direkt zum Inhalt

MacDermid Graphics Solution

Junior Field Engineer

  • Online seit 01.07.2021
  • 210701-476446
  • Absolventenjobs


MacDermid Graphics Solutions is a global leader in the manufacturing and marketing of photopolymer plates and platemaking systems for the package printing industry. From analog to digital, liquid to sheet, solvent to thermal, we offer our customers a choice when it comes to selecting the best plate processing method for their specific application. We are the leaders in flat-top dot technology with our award-winning LUX ITP™ Platform and LUX® Lamination. To elevate your print to the next level, count on MacDermid.

Responsible for providing a 24-hour on call service on a rota basis to troubleshoot and diagnose system failures, malfunctions and breakdowns. Required to assess customer support needs remotely as well as attend site breakdowns which includes appropriate resourcing of parts and equipment, in addition to carrying out scheduled, preventative maintenance at Customer sites throughout the UK and EMEA regions.


  • Deliver routine maintenance requirements to continuously improve performance of the equipment at remote customer premises within the UK and EMEA region
  • Be available for 24-7 on call cover on a rota arrangement
  • Accountable for the completion of assigned tasks in a timely manner
  • Ensure emergency call-outs at customer sites are actioned within a 6 hour timeframe, being the face of MacDermid at Customer premises resolving issues in a timely and effective manner
  • Use remote diagnostics to trouble shoot issues at Customer Sites using SightCall
  • Be aware and highlight any safety issues for which engineering intervention may assist
  • Conduct analysis of equipment and report potential issues/failures
  • Request parts/equipment to carry out maintenance works.
  • Implement improvement plans as designated by the Engineering and Projects Manager
  • Maintain site standards in areas of maintenance, installation of new equipment, modifications, testing, inspection
  • Ensure all machinery/repairs/modifications conform with Health & Safety requirements
  • Ensure Health & Safety of self and others
  • Responsible for filing reports, travel expenses and monthly summary reports in a timely manner
  • Ensure the company CRM and other record-keeping systems contain accurate and reliable information and are always fully up to date


  • High School education or
  • 2 years+ experience similar level role with similar processes
  • Experience of working in a multi-skilled maintenance role requiring mechanical and some electrical knowledge/’know-how’. Some level of understanding PLC systems required
  • Understanding of general engineering/maintenance principles and techniques
  • Experience in automated systems and pre-press in the packaging industry, ideally troubleshooting flexographic plate and print issues
  • Ability to work on own initiative with no supervision
  • Analytical and structured, requires good attention to detail and problem-solving skills
  • Ability to work under pressure and to deadlines
  • Personal Qualities - committed/flexible/persistent/determined/team worker/ability to work on own
  • IT skills in the use of remote diagnostics to troubleshoot issues at Customer sites
  • Fully confident in other IT and technical systems, including general MS Office applications

Additional competencies:

  • Able to quickly determine cause of problems and rectify urgently
  • To understand the machinery and identify which procedures to follow
  • Carry out troubleshooting investigations to identify problems
  • To support preventative/predictive and corrective maintenance to stop problems arising
  • To assist with analysis of causes and identification of required actions to recover plant speedily following breakdown
  • Appropriate selection of powered instruments/tools/equipment to measure, repair or maintain the plan


Art der Beschäftigung
Zeitraum der Beschäftigung
Unbefristet, ab Montag, 12 Juli 2021


MacDermid Graphics Solution
Langenfeld, North Rhine-Westphalia
40764 Lagenfeld, Deutschland
Frau Talent Aquisition Specilaist Andrea Mezei


Frau Talent Aquisition Specilaist Andrea Mezei



MacDermid Graphics Solution

Langenfeld, North Rhine-Westphalia
40764 Lagenfeld